Orders 
Return Policy
Welcome to Aesthetic Supplies Hub!
Thank you for shopping at Aesthetic Supplies Hub. We strive to ensure your satisfaction with every purchase. However, we understand that occasionally issues may arise. Below is our refund policy to guide you through the process.
Timeframe for Returns and Replacements:
Customers can request a return or replacement within 2 days from the delivery date. After this period, no claims will be accepted.
Types of Issues Eligible for Refund, Return, or Replacement:
Received Wrong Product:
Please report the issue within 2 days of the delivery date by emailing hi@aestheticsupplieshub.com. Include a picture of the received product for verification. If confirmed, we will cover the shipping fee for re-shipping items.
Buyer’s Simple Remorse:
A refund is available if the customer contacts us within 2 days of the delivery date. Products must be unopened, undamaged, and in original packaging. Return cost will not be covered by us.
Missing Product in Order:
Report the issue within 2 days of delivery through email. Provide an unboxing video if claiming a missing product. If verified, we will provide a free re-delivery or refund.
Damaged or Defective Product:
Report the issue within 2 days of delivery through email. Provide pictures or videos of damaged products for compensation. A refund will be issued for damaged products.
Refund Processing Time:
Refunds will be processed within approximately 14 days.
The actual refund duration may vary based on your bank’s internal processes.
If a refund is delayed, we will provide a cancellation receipt from the card company upon request.
If the refund is not received after receiving the cancellation receipt, please contact your bank directly.